Day job
JLL AI Platform
I was an author of JLL's 2030 strategy. Built JLL-GPT and JLL Falcon, the platform underneath. JLL has calculated nearly $200 million in productivity gains from JLL-GPT across the org; about twenty-five thousand white-collar employees use it daily to do their job. The work has made JLL the leader in AI in commercial real estate and one of the AI leaders among Fortune 200 companies.
The architecture: tiered agents (Tier 0 high-code embedded with line-of-business engineering for facilities, leasing, capital markets, property management; Tier 1 and 2 for no-code citizen development), an MCP gateway for tools, an LLM gateway for model routing and observability, governance on Unity Catalog and Databricks.
Solo-built alongside the leadership work: Pulse (an agent scaling rapidly across JLL) and an MCP server extending our AI applications with JLL data.
Earlier work in this stint: LeaseLens for commercial lease ingestion, Custom Assistants versioning, the JLL-GPT name itself.